What to Do When a Pipe Bursts in Your Home

Immediate Steps When a Pipe Bursts

1. Shut Off the Water

Locate your main water shutoff valve — typically near the water meter at the front of the house, in a utility room, or where the supply line enters the crawlspace. Turn it clockwise until it stops. This is the single most important action; it stops the flooding at its source.

2. Address Electrical Safety

If water is pooling near outlets, appliances, or the electrical panel, turn off power to that area at the breaker box if you can do so without stepping in water. If you're unsure, don't risk it — wait for professional help.

3. Contain and Remove Water

Use towels, a wet/dry vacuum, or buckets to remove standing water and limit its spread to unaffected areas. Move furniture, electronics, and valuables out of the affected zone.

4. Call an Emergency Plumber

Call our burst pipe repair line immediately — every minute the pipe was flowing before shutoff adds to the damage, and you want a permanent repair as soon as possible to restore your water supply.

5. Document for Insurance

Once the immediate emergency is under control, take photos and video of the damage before cleanup crews arrive. This documentation is valuable if you file an insurance claim for water damage.

6. Start the Drying Process

Open windows if weather permits, run fans, and consider a dehumidifier. In the Pacific Northwest's humidity, mold can begin developing within 24 to 48 hours of sustained moisture, so fast drying matters. For significant water damage, a professional restoration company can accelerate drying with commercial equipment.

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